Terms of Use

Last Updated: January 11, 2026

Welcome to myenergysolar.com.au (the "Website"). This Website is owned and operated by MyEnergy SA Pty Ltd | Trading as MyEnergy Engineering).

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms"). If you do not agree with these Terms, you must cease using the Website immediately.

1. General Information & Engineering Disclaimer

The content provided on this Website—including blog posts, case studies, technical specifications, and rebate information—is for general information purposes only.

  • Not Professional Advice: While we are qualified engineers and electricians, the information on this site does not constitute specific engineering or electrical advice for your property. Every energy system requires a custom site assessment and load analysis. You should not rely solely on the material on this Website to make financial or safety decisions.

  • Rebate Information: References to Federal or State government incentives (such as STC rebates) are subject to change without notice by the relevant government bodies. MyEnergy SA Pty Ltd is not responsible for outdated information regarding government policy.

80ada6_7fc963082d04445baa7ff8c92e8bae80~mv2

2. Intellectual Property

All content on this Website is the property of MyEnergy SA Pty Ltd or its content suppliers and is protected by Australian and international copyright laws.

  • Protected Materials: This includes text, graphics, logos, images, engineering diagrams, video clips, and software code.

  • Restrictions: You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or services obtained from this Website without our prior written consent.

  • Trademarks: "MyEnergy," "MyEnergy Engineering," and the MyEnergy logo are trademarks of MyEnergy SA Pty Ltd.

3. Quotes and Estimates

Any online calculators, "Get a Quote" forms, or rebate estimation tools provided on this Website are for indicative purposes only.

  • Non-Binding: Submission of a form does not constitute a binding contract. A binding agreement for the supply and installation of solar/storage systems is only formed once a formal proposal has been issued by MyEnergy Engineering and accepted by you under our separate Terms and Conditions of Sale.

  • Pricing: Prices listed on the Website (if any) are subject to change and may vary based on site-specific factors, including but not limited to travel distance (remote/regional fees), switchboard upgrades, and roof accessibility.

4. Limitation of Liability

To the fullest extent permitted by law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010):

  • MyEnergy SA Pty Ltd excludes all liability for any loss or damage (including indirect, special, or consequential loss) arising from your use of, or reliance on, this Website or its content.

  • We do not warrant that this Website will be free from viruses, uninterrupted, or error-free.

  • Where liability cannot be excluded by law, our liability is limited to the resupply of the relevant information or service.

5. Third-Party Links

This Website may contain links to external websites (e.g., manufacturer pages for Deye, Zyc, Victron Energy, or government portals). These links are provided for your convenience only.

  • MyEnergy SA Pty Ltd has no control over the content or privacy practices of these third-party sites.

  • The inclusion of a link does not imply endorsement or approval of the linked site.

6. User Conduct

80ada6_6d70fcbe82d94f6ea5b25f73fafa54c1~mv2

You agree to use this Website only for lawful purposes. You are prohibited from:

  • Using the Website to send unsolicited commercial messages (spam).

  • Attempting to interfere with the proper working of the Website (e.g., hacking, introducing viruses).

  • Submitting false or misleading information via our contact forms.

7. Privacy

Your privacy is important to us. Your use of this Website is governed by our Privacy Policy, which details how we collect, use, and store your personal information (including data submitted via quote forms).

8. Governing Law

These Terms are governed by the laws of Australia. By using this Website, you submit to the non-exclusive jurisdiction of the courts of South Australia and the Commonwealth of Australia.

9. Contact Us

If you have any questions regarding these Terms of Use, please contact our Head Office:

MyEnergy SA Pty Ltd

  • Head Office: Unit 1-2, 3 Kitawah Street, Lonsdale SA 5160

  • Phone: 1300 706 870

  • Email: support@myenergysolar.com.au

  • Opening Hours: Mon to Fri 8:00am to 4:00PM