Remote System Monitoring

Stay Connected to Your Power System

Remote monitoring provides visibility over how your solar, battery, inverter and generator system is operating, whether the site is nearby or hundreds of kilometres away.

MyEnergy Engineering supplies and configures remote monitoring for off-grid and grid-connected power systems. It allows system performance, energy production, battery condition and faults to be reviewed without waiting for the next site visit.

Services / Ongoing Support

Remote monitoring.
Understand your power system.

Monitoring supply and configuration for off-grid and grid-connected systems, with visibility over performance between site visits.

Explore this service
VRM Victron Monitoring PC Display
MyEnergy Engineering / Remote monitoring
What MyEnergy provides

See what is happening.
Support informed decisions.

Operating data helps owners and our support team understand how solar, storage, inverters and generators are working. We select the monitoring equipment and access arrangements around the installed system, communications and information that matters to the site.

A clearer view of operation.

01

Generation & demand

Solar output, site consumption, inverter loads and grid import or export where metering supports it.

02

Storage & backup

Battery state of charge, charging behaviour and compatible generator operation or alarms.

03

History & faults

Warnings, communications status and operating history to support troubleshooting and performance reviews.

Support shaped around your system

Useful information
before the next site visit.

Monitoring gives fault assessment a better starting point. We can review available alarms and history to help determine whether remote checks are useful or a site visit is required. It also helps prepare the right information and equipment for remote travel. Monitoring supports planned servicing; it does not replace it.

A clear next step

Support that follows
the system.

Share the information you have. We will help clarify what else is needed and explain the proposed scope.

01

Share the details

Tell us about the equipment, the site and what has changed or needs attention.

02

Review & agree

We assess the information, clarify the proposed work and explain the next step.

03

Complete & support

Carry out the agreed service or upgrade and provide relevant operating guidance.

Common questions

Before you
request support.

Can monitoring be added to an existing system?

Often. We assess the inverter, batteries, generator controls, metering and communications to identify compatible hardware and access options.

Will every system show the same information?

No. Available data depends on installed equipment, sensors, metering and the monitoring platform. The proposed setup confirms what can be viewed.

Does monitoring include continuous fault response?

Monitoring access and an ongoing response service are different arrangements. Alert handling, review frequency and support responsibilities need to be agreed for your system.

A clearer view of operation

Stay connected to your site’s power.

Tell us what equipment is installed, how the site connects to the internet and what you want to see. We can assess the monitoring and support options.

Start with the connection and equipment
  • Equipment makes and model numbers
  • Monitoring platform, if already connected
  • Internet, mobile or satellite availability
  • Information and support you want from monitoring
 

Grid-Connected Solar and Battery Monitoring

Remote monitoring can also provide a clearer view of grid-connected solar and battery systems. It can show solar generation, site consumption, battery charging and discharging, grid import and export, and backup system status.

For commercial sites, this data can help identify peak demand, unexpected loads and changes in operating patterns. For residential systems, it provides a simple way to understand where power is coming from and how stored energy is being used.

Chapel Hill Winery Solar Power System
 

What Can Be Monitored

Depending on the installed equipment and communications available, monitoring may include:

  • Solar generation and energy yield
  • Battery state of charge and operating condition
  • Inverter output and site loads
  • Generator starts, runtime and fuel-related alarms
  • Grid import, export and outages
  • System warnings, faults and communications status

The monitoring platform and level of access are selected to suit the system, the site and the information that matters most to the owner or operator.

Remote Fault Support

When a fault occurs, monitoring data gives our team a better starting point. We can review alarms, operating history and current system conditions to help determine whether the issue can be resolved remotely or requires a site visit.

This can reduce unnecessary travel, improve response times and allow the correct parts or equipment to be prepared before attending remote locations. Monitoring does not replace planned servicing, but it provides valuable information between visits.

VRM Victron Monitoring PC Display

Communications for Remote Locations

Remote monitoring requires a reliable communications connection. Depending on the location, this may use an existing internet service, mobile network, satellite connection or a dedicated communications arrangement.

MyEnergy can consider the communications requirements as part of the original system design or add monitoring to a suitable existing installation. For remote sites, we also consider connection reliability, data use and what happens when communications are temporarily unavailable.

Monitoring New and Existing Systems

Monitoring can be included with a new MyEnergy power system or added to many existing off-grid and grid-connected installations. Compatibility will depend on the inverter, battery, generator controls, metering and communications equipment already installed.

We can review the existing system and recommend a practical monitoring setup, including any additional meters, gateways, sensors or communications hardware required.

Discuss Remote Monitoring for Your System

Send us the site location, system details and information about the available internet, mobile or satellite connection. If the system is already installed, photos and equipment model numbers will help us assess compatibility.