Warranty & Service
Find help with warranty assessments, service visits, replacement equipment and possible support charges.
- What Is Covered Under Warranty
- Manufacturer Warranty Versus Installation Warranty
- How Warranty Claims Are Assessed
- Remote Support Charges
- Site Attendance Charges
- Travel Charges for Remote Locations
- How Replacement Equipment Is Handled
- Expected Support Response Process
- Preparing for a MyEnergy Service Visit