Some Circuits Work but Others Do Not

If some parts of the property have power while others do not, a circuit breaker, safety switch or individual circuit may have tripped.

For grid-connected systems, some circuits may also be excluded from battery backup and will remain off during a grid outage.

• Check the main switchboard for a tripped circuit breaker or safety switch.
• Turn off appliances connected to the affected circuit.
• Reset the breaker or safety switch once.
• Check whether grid power is currently available.
• Review the inverter and monitoring platform for alarms.
• Confirm whether the affected circuit is connected to backup power.

If the breaker trips again, leave it switched off. This may indicate a faulty appliance, damaged wiring or an electrical fault.

• A faulty appliance
• Too many appliances operating on one circuit
• A tripped safety switch
• An electrical wiring fault
• A circuit not connected to backup power
• Water or moisture affecting electrical equipment
• Damage caused by pests or vermin

Contact MyEnergy if:

• A breaker or safety switch repeatedly trips.
• Several circuits remain without power.
• The inverter displays an alarm.
• The issue started during a grid outage.
• There is visible damage, unusual heat or a burning smell.

Do not remove switchboard covers or access internal electrical components.

Phone: 1300 706 870
Email: support@myenergysolar.com.au