How an Off-Grid Power System Operates
Your off-grid system uses solar panels, batteries, an inverter and a backup generator to supply power to the property.
During the day, solar powers the property and charges the batteries.
At night or during poor weather, the batteries supply the property. The generator may start automatically if battery levels are low or power demand is high.
The system manages these power sources automatically.
To help maintain reliable operation:
- Run larger loads during daylight hours.
- Avoid using several high-demand appliances at once.
- Keep the generator fuelled and serviced.
- Check system monitoring regularly.
Understanding what the monitoring shows
Read solar production, battery state of charge and property consumption together. A low solar reading at one moment does not describe the whole day. Note the time, weather and appliances in use when comparing readings. Your handover documents and monitoring display provide the starting point for understanding the equipment installed at your property.
Planning changes to your energy use
Tell MyEnergy before adding major loads such as a new pump, workshop equipment, electric vehicle charging or additional accommodation. Explain how often the equipment will run and whether it will operate at the same time as existing appliances. This helps the team assess the proposed change against the original system design.
Keep a record of any unfamiliar alarms and when they occurred. Include a screenshot of monitoring if it is available, along with whether the property still has power and whether the generator is running. Do not change installer settings or repeatedly restart equipment to clear a recurring fault. Contact the support team for guidance that matches your system.
Contact MyEnergy if the system shuts down, the batteries are not charging or the generator does not start.
Phone: 1300 706 870
Email: support@myenergysolar.com.au